To complete this exercise:

Identify a health care organization near your home or school that has a website describing their services.

From their website, create a Knowledge Acquisition $($KA$)$ Plan with a draft process inventory and agenda for your first two meetings with clinic providers and staff. At this point, assume that you do not have personal contact with the clinic, and thus, you cannot yet list process participants or questions to ask them.

The Knowledge Acquisition plan including process inventory should follow the table of contents in the slides $($your PowerPoint Lecture slides $-$ Lecture C$,$ slide $13)$ and should be no longer than $5$ pages, $1$ inch margins on all sides and $12$ point font. The plan should be something that you would be proud to use in an actual meeting with this clinic.

Helpful hints to complete this assignment:

The KA plan should include information for the following sections:

Complete mission$/$vision

Create clinic context diagram

Start process Inventory

List of processes to walkthrough

List of process participants $/$ roles to observe and$/$or question

List of questions for each participant$/$role

The KA plan should list an appropriate number of visits. Visit $1$ should be reasonable in scope.

The Agenda for the first visit should include:

Review your scope of work

What the analyst will do

What the analyst needs for clinic to do $($time for information gathering$)$

How long it will take

Review what to expect

Go over your knowledge acquisition plan