To complete this task you are required to outline approaches to measuring outcomes against objectives. You can either:

$$ identify a set objective within in an area of work with which you are familiar

OR

$$ use ONE $(1)$ of the suggested objectives outlined below

Example $1$: Call handling Calls must be answered within three rings

Example $2$: Customer service Enquiries must be answered promptly and courteously by you or$,$ if you do not know the answer, you must pass the customer on to a knowledgeable colleague

Example $3$: Production Wastage must be reduced by $5$ percent within the next three months

Example $4$: Administration Re$-$ordering of supplies must be completed within the allocated budget

Example $5$: Finance A report showing weekly costs must be sent to the head of department at the end of every month