to get started. You are a business expert and a knowledge worker and you have studied Busi 237. You talk to the knowledge workers within the work team and they seem to have the skills necessary to successfully develop the system themselves. You briefly explain to them what they will need to do and then they get started on their own. The manager of the work team contacts you one month later and explains that the new system was completed but that no one wants to use it and it has been abandoned. You try to analyze the steps taken by the knowledge workers to develop their system but you find very little documentation available. You discuss the development issues with some of the knowledge workers. You discover that two of the knowledge workers grew frustrated by the slowness of development and rushed ahead to complete the system on their own which led to many conflicts. You also talk to all the end users within the work team to try to find out why they rejected the system. You find out that end users were not included in the development and the system did not solve their major needs. You explain to the department head that they should restart development of the system and that you will need to explain to the knowledge workers what they did wrong and what they need to do to meet the goals of all end users. Using the terms and concepts from your textbook, discuss the issues in this question and explain what you will say to Brian to get started. You are a business expert and a knowledge worker and you have studied Busi 237. You talk to the knowledge workers within the work team and they seem to have the skills necessary to successfully develop the system themselves. You briefly explain to them what they will need to do and then they get started on their own. The manager of the work team contacts you one month later and explains that the new system was completed but that no one wants to use it and it has been abandoned. You try to analyze the steps taken by the knowledge workers to develop their system but you find very little documentation available. You discuss the development issues with some of the knowledge workers. You discover that two of the knowledge workers grew frustrated by the slowness of development and rushed ahead to complete the system on their own which led to many conflicts. You also talk to all the end users within the work team to try to find out why they rejected the system. You find out that end users were not included in the development and the system did not solve their major needs. You explain to the department head that they should restart development of the system and that you will need to explain to the knowledge workers what they did wrong and what they need to do to meet the goals of all end users. Using the terms and concepts from your textbook, discuss the issues in this question and explain what you will say to Brian