To help you justify the strategic value of an HCM section, conceptualise a framework for the measurement and implementation of organisational human capital management effectiveness in your organisation. Consider the following:

1. How would you measure the effectiveness and success of the respective human capital value chain components in your organisation?

2. Propose a practical change management and culture change plan that you would use to introduce and embed the use of analytics and metrics to assess the SHCM value add in your organisation.

3. Discuss the strategic value of your proposed measurement framework.