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To promote a positive service culture, customer service professionals should always ________. Select one: A. view vendors and suppliers as salespeople whose only purpose is

To promote a positive service culture, customer service professionals should always ________. Select one: A. view vendors and suppliers as salespeople whose only purpose is to serve them B. be well versed in the many facets of their organization and its operation, related industry topics, and the competition C. focus on taking a one-time service or sales opportunity approach instead of developing an ongoing relationship with customers D. use "they" language when dealing with customers

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