Question
To Track you can use Zoho or ZenDesk. The list of 6 quality standards or requirements related to meeting the stakeholder expectations : No. Requirement
To Track you can use Zoho or ZenDesk.
The list of 6 quality standards or requirements related to meeting the stakeholder expectations :
No. | Requirement | How to measure the progress of the requirement |
1 | Train users online | The team can measure this process by using tracking methods for the websites to show what was accessed, how long it was accessed, and what region of the world the I.P. address came from. This will tell you what people are looking at and it will also let you know what region of the world they are accessing the site from. |
2 | Lowest cost available for the training. | This can be determined by a simple cost analysis after a period of time designated by the project team. |
3 | Privacy, and security | They can measure this by using tracking data to see if there was any breaches in their systems and if there was any breaches then they could update their security to try to minimize the breaches in the future. |
4 | Multiple languages available | The staff members can track the various languages used and ensure that they are in fact working as intended. Another way to measure this is to have a survey that asks the specific question about the languages, the survey can ask if the members believe there are enough languages on the website or if they feel there needs to be more as well as what language to add if they feel like there needs to be more. |
5 | Ensure that the website downtime is kept to a minimum | This can be done by having a staff member monitoring the website to ensure that it is effectively maintained. The website should also have a backup in the event of the primary server going down, but that should be in a contract with the internet hosting provider. |
6 | Website must be as fast as possible | This can be done by sending out surveys via email to the users on the website, this function can be done as an automatic process but only if the user clicks a button to accept it, then when it is filled out it will be tracked and the information will be sent back to the program managers or the staff maintaining it. |
Write a 175-word explanation based on the list of standards and requirements on how you will measure progress on meeting the requirements. For example, you might have employees log into the system as part of the training program and track who attends the training. You could also build a feature into the system to track usage by username, department, and other criteria. Support your answer with 1 credible source outside of the course materials.
****Please type answer. Thank you very much*****
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