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To what extent are middle - school students struggling with assembling and operating the Mindshift Learning middle school robotics kits? Do more knowledgeable Customer Service

To what extent are middle-school students struggling with assembling and operating the Mindshift Learning middle school robotics kits?
Do more knowledgeable Customer Service representatives improve Mindshift Learning robotics kit use, implementation, and overall satisfaction in middle-school classrooms?
Does faster Customer Service response time lead to increased use and implementation of the Mindshift Learning robotics kits in middle-school classrooms?
Which of the following are possible relevant measures of data to analyze to address the research questions? Select all that apply.
Question 1 options:
Data relating to customer service response times
Data relating to the number of times individual customers have interacted with Mindshift Learnings support department
Focus group data that help you understand how schools evaluate and select robotics kit vendors
Survey data that use a Likert scale (a scale with multiple choice options that measure how one feels about something) looking at areas of satisfaction and dissatisfaction with the Mindshift Learning middle school robotics kits

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