Today I visited your Kelly Green apparel store in downtown Chicago. In what was probably the most disturbing experience of my life$-$and l$\text{'}$m a $45-$year$-$old registered nurse$-$the male clerk decided lo verbally attack me$,$ saying, "I really hope you can speak English" and "I don't think someone like you can afliord our merchandise." He said this soon after I entered the store.

When I went to try on the silk blouse l$\text{'}$d come to purchase, I heard him outside the dressing room chanting, "Ching chong, ching chong." There was also a lemale clark on duty, and I heard them both laughing.

I've been shopping al that Kelly Green store for two years. I've never seen either employee before, and I've certainly never been treated there like this in the past. When my family emigrated to the United States from the Philippines $60$ years ago, they met prejudice, but I don't think they could have imagined that in this day and age Americans would still be so pointlessly vicious to other Americans.

I$\text{'}$m nol writing to you with the expectatlon of being compensated nor to threaten a lawsuit. I simply want you to know that you have employees whose idea of civility is deeply flawed. The clerks are young, and I hope you can use this experience to teach them a better understanding of the dignity all people deserve.

Thank you.

Lila Oranto

P$.$S$.$ I$\text{'}$d still like to shop at Kelly Green, but I'll be driving $30$ miles out of my way to avoid returning to that store.