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Today, travel industry salespeople prepare before their very first call at a travel agency by checking their companies CRM to see how many customers have

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Today, travel industry salespeople prepare before their very first call at a travel agency by checking their companies CRM to see how many customers have been booked by that agency and by checking the travel agencies website to see how and what they are promoting. Why is such in-depth pre-call preparation required? O A. Sales objectives are focused on selling. B. Today's customers are starved for time, and it is unacceptable for a salesperson to be unprepared for a meeting with them. O C. Customer needs and buying environments are difficult to understand, O D. Business buyers do not want to tell salespeople their business information

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