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Tom has been in the landscaping business for 4 0 years. Jerry, his much younger business partner, suggested adding snow removal as an extra service.

Tom has been in the landscaping business for 40 years. Jerry, his much younger business partner, suggested adding snow removal as an extra service. Tom responded with "My gut feeling is to say no because my experience in the past and what I have seen other companies do over the years, both successfully and not." Tom is acting on _____ in his response to Jerry.

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