Question
Toni Burke is the manager of a group of coffee bars, Victoria's Better Butter Coffee Inc. (VBBC). Toni has come to Avenue LLP, a public
Toni Burke is the manager of a group of coffee bars, Victoria's Better Butter Coffee Inc.
(VBBC). Toni has come to Avenue LLP, a public accounting firm, to discuss the
operations of VBBC. Specifically, she explains that VBBC just purchased a new
automated payroll system and as a result, payroll has increased significantly in the last
year. "We purchased this new system, as I am travelling between stores, and I found it
difficult to track all my employees manually." Toni has asked Avenue LLP to identify any
control weaknesses within the payroll process and provide recommendations to improve
them. Toni has provided a description of the payroll process:
"Our accounting department consists of four people: the owner of VBBC, myself and
two accountants reporting to me. The owner primary works in the background,
approving purchases and payments. When an employee joins VBBC, one of the
accountants enters their details in the employee database. Any changes, such as a new
bank account or pay raise, get entered in the same way. No one reviews the changes.
When an employee leaves VBBC, employee records remain active after employees are
terminated. I previously reviewed the list of employees active in the employee records
once per year because prior to this purchase, we did our timesheets and paycheques
by hand, so I knew who got paid every week."
"Each employee has a login, which they enter at the cash register when they start their
shift. They must log out when they end their shift. At the end of the day, the cash
register creates a timesheet for each employee and automatically sends the timesheets
to our payroll system, and every week, the system generates a final timesheet for the
week for the hours worked by each employee."
"These weekly timesheets then go directly to either of the accountants, who reviews and
adjusts the time if necessary. The timesheets are then sent to our new payroll provider
and the employees are paid."
Required:
a) Identify two control weaknesses in the payroll process, addressing the implication
each weakness has on VBBC. (4 marks)
b) Provide two recommendations to address each control weakness identified in
part a). (4 marks)
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