Tony's Custom Dog Collars, is a manufacturer of Dog accessories, uses three primary carriers to move the dog accessories from Hamilton factory to pet store retailers throu are the transportation manager charged with evaluating the performance of the carriers based on the following metrics collected over the past year. In order to assess their complete a scorecard created to help compare the carriers on these five metrics using this chart 1. Calculate the performance score for each of the three carriers. Enter numerical answers (with no decimal points) in yellow columns. 2. Which carrier would you recommend that Tony consider be the best thereby servicing 60% of Tony's customer base? ANSWER: 3. Whlch carrier's customer satisfaction rating will improve by working on it's on-time delivery and billing accuracy? ANSWER:

20 points Tony's Custom Day Coas, amander Docesses to pomery camere destrom Hanion factory to personal Care you we the mothered within the proof the carriers based on the flowing med over the past year and you will coscooter the camers on these chart 1 Calculate the performance score for each of the live camers Enter numerical answers (with no decimal points in yellow columns 2. Which carrier would you recommend that ons consider be the best resty servicing % of Tomy customer bem? ANSWER 3 which carrier's marcorating wil meravely working on it's on time delivery and being county ANSWER 20 points Tony Custom Dog Collants amander of Desi accessones users three may comes to me tog osseries from Hamilton actory to pet store resalers throughout Canada You are the transportation charged with evaluating the performance of the camers based on the following metrics collected over the past yearIn order to assess the performance, you will te scorecard created to help or the cars on these fvo mesing this chat 1. Calculate the performance score for each of the three carriers Enter numerical anwers with no decimal points) in yellow columns 2. Which easier would you recommend that Tony consider be the best thereby servicing co% of Tony's customer base? ANSWER 3. Which owiato customer satisfaction rating will improve by working on its on time delivery and being accuracy? ANSWER PWM TTC SCH So S Wii ema 10 15 Wild Pub w 150 | - San My H Mi 4 20 points Tony's Custom Day Coas, amander Docesses to pomery camere destrom Hanion factory to personal Care you we the mothered within the proof the carriers based on the flowing med over the past year and you will coscooter the camers on these chart 1 Calculate the performance score for each of the live camers Enter numerical answers (with no decimal points in yellow columns 2. Which carrier would you recommend that ons consider be the best resty servicing % of Tomy customer bem? ANSWER 3 which carrier's marcorating wil meravely working on it's on time delivery and being county ANSWER 20 points Tony Custom Dog Collants amander of Desi accessones users three may comes to me tog osseries from Hamilton actory to pet store resalers throughout Canada You are the transportation charged with evaluating the performance of the camers based on the following metrics collected over the past yearIn order to assess the performance, you will te scorecard created to help or the cars on these fvo mesing this chat 1. Calculate the performance score for each of the three carriers Enter numerical anwers with no decimal points) in yellow columns 2. Which easier would you recommend that Tony consider be the best thereby servicing co% of Tony's customer base? ANSWER 3. Which owiato customer satisfaction rating will improve by working on its on time delivery and being accuracy? ANSWER PWM TTC SCH So S Wii ema 10 15 Wild Pub w 150 | - San My H Mi 4