Tools W 37 S X mand 12.21. Justification/Recommendation Report: Speedier Service at Giovanni's Family Pizza (L.O. 5) 3 You are a trusted employee working for Giovanni LaRosa, owner of Giovanni's Family Pizza, a small, casual pizza shop he founded 27 years ago. Its signature items are eight-inch-diameter individual pizzas. The pizza shop also serves calzones, hoagies, pasta, desserts, and assorted beverages. Here, you always have a choice. # The pizza shop is located in the warehouse district of Indianapolis, where it originally served truckers who delivered their meat, fruits, and vegetables in the middle of the night and then whisked off to the next city. Truckers loved the satisfying and filling pizza because it provided them with lots of energy on those tedious late-night runs. Later the pizza shop caught on with the nightclub crowd and with students who studied late. The shop opens at 6 p.m. and closes at 6 a.m. The concept was a resounding success. However, success brings competition. Three imitators ope