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TOOR TEACHER An airline operates a call center to handle customer questions and complaints. The airline monitors a sample of calls to help ensure that

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TOOR TEACHER An airline operates a call center to handle customer questions and complaints. The airline monitors a sample of calls to help ensure that the service being provided quality. Ten random samples of 100 calls each were monitored under normal conditions. The center can be thought of as being in control when the samples were taken The number of calls in each sample not resulting in a satisfactory resolution for the customer is as follows. -1 4 2233454 () what is an estimate of the proportion of calienat resulting in a satisfactory outcome for the customer when the center is in control (6) Construct the upper and lower limits for a p chart for the manufacturing process, assuming each sample has 100 calls (Hound your answers to four decimal place) UCL = LCL (c) with the results of part (b). what.conclusion mould be made if a sample of 100 ha 11 call not resulting in a stufactory resolution for the customer Sinceps is Select the controllimits the process is --Selector the sample (a) Compute the upper and lower limits for the chart. (Round your answers to three decimal place) UCL = LOL = "Select withio (o) With the results of part (d), what condusion should be made if a sam is has it not resulting in a satisfactory conclusion for the customer Dude Select the controllimits, the process is Select w for the sample Since the number of calls not resulting in a satisfactory conclusion is

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