Topic: Monitor work operations

Please answering in a short version. Thank you

1. What are the principals of delegation?
2. Explain what quality assurance is and how a manager would implement it in a hospitality venue?
3. What is the relationship between occupational efficiency and financial sustainability?
4. What is a performance report and what role does it play in the monitoring of team performance?
5. What are the roles of the following in supporting work operations?

• Administration
• Health and safety
• Human resources
• Service standards
• Technology
• Work practices

Q6. Apart from financial sustainability what other forms of sustainability should a manager worry about?

Q7. When delegating it is necessary to pick the right person and give them authority in line with the scope of the delegation. What does this mean?

Q8: How can a manager incentivise his team so that they are willing to bring forward new ideas?

Q9: How can a manager ensure that there is open communication within a team?

Q10:Should a manager take into account social responsibility when running a venue, why, why not?

Q11:What is the basic role of a manager in a hospitality venue?

Q12:A manager should take the time to identify and evaluate current and emerging trends in their industry? Why and how would they done this?

Q13: Managers have the responsibility to ensure smooth efficient workflow. How hands on should they be in the planning of the individual's work flow?

Q14: What information can a manager use to allow them to correctly prioritise individual team members work load?

Q15: Staffing is always a problem, what can a manager do to ensure they have the correct amount and type of staff?

Q16: What information should a manager give to their team?