topic: Social Media Marketing strategy & customer satisfaction

The purpose of this _______________________ (narrative, phenomenological, grounded theory, ethnography, case) study is (was? Will be?) To ___________________ (understand? Describe? Develop? Discover?) For ___________________ (the participants) at _______________________ (the site).At this stage in the research, the ___________________________ (central phenomenon) will be generally defined as ________________________ (a general definition of the central concept).