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Topic: Transforming Hospitality: The Role of Robotics and Automation in Quick Serve Restaurants, Hotels, and Banquet Centers In recent years, the hospitality industry has witnessed

Topic: "Transforming Hospitality: The Role of Robotics and Automation in Quick Serve Restaurants, Hotels, and Banquet Centers"

In recent years, the hospitality industry has witnessed a significant transformation due to the integration of robotics and automation. This assignment aims to explore the impact and implementation of robotics and automation in the hospitality sector, specifically in Quick Serve Restaurants (QSRs), hotels, and banquet centers. Delve into various aspects of this technological evolution, including order screens, order automation, guest feedback systems, and the automation of repetitive or hazardous tasks. The goal is to analyze how these advancements are reshaping customer experiences and operational efficiency within the industry.

  1. Give a short explanation & definition of what your selected topic is and how it is related to the Hotel Industry
  2. How is your topic currently handled in the hotel industry? - ex. Explain how it is used or handled in todays hotel operations.
  3. From your research describe in detail what this topic will look like or how it will work in the future of hospitality?
  4. Explain how or in what ways it impacts a guest stay or how a guest or staff member would use it?
  5. Explain how or in what ways it will increase guest comfort and / or guest satisfaction or Staff efficiency
  6. Based on your research what are some possible problems or disruptions to guest comfort and guest satisfaction that could occur?
  7. What staffing positions or departments of the hotel would be in charge of overseeing the implementation and or the execution of this technology?
  8. Based on a current standard hotel set up, would the hotel need to purchase additional equipment or install additional technology to incorporate it, if so what might be needed?
  9. Based on your research and your thoughts, would your topic have a positive impact (save money or grow revenues) or negative impact (cost money) on overall hotel operations? Explain how and why.

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