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TOPIC: Ways strategic management accountants can acquire to continue deliver value for customers & clients in today's technology-driven landscape and digital environment. 'Our modern customers

TOPIC: Ways strategic management accountants can acquire to continue deliver value for customers & clients in today's technology-driven landscape and digital environment. 'Our modern customers are becoming tech-savvy, and digitally literate'. It is more evident within the financial sector and customers demand real-time reporting of their transactions, access to their accounts at any point during the day, and fast services. As a result, financial institutions are also embracing the digital world at equally fast speed, the accountancy sector is no exception. As the adoption of new software tools by the industry has been swift, catalyzed no doubt by the pandemic, regulatory changes, and most recently the volatile economic environment. The trends of adopting to digital space has brought massive advantages to the ways accountants can do their work and respond to customers with greater value and to clients' needs with greater speed and low cost.

Required: Read the extract above, and critically analyzing ways strategic management accountants can acquire to continue adding value for customer and clients in today's technology-driven times.

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