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Topman Services Limited is a leading telecommunication company established since 2001 to provide telecommunication services to Ghanaians. With a worker population of 250 -

 

Topman Services Limited is a leading telecommunication company established since 2001 to provide telecommunication services to Ghanaians. With a worker population of 250 - drawn from Europe and Ghana, the home country, this company was judged the best service provider for the year 2017 in Ghana. As part of its strategic plan, the company has decided to establish branches in Burkina Faso, Nigeria, and Togo. This strategic direction of Topman has implications for human resource management. Among the various implications is the need to supply the company with competent employees to fill the various branches in the three West African nations afore mentioned. The human resource manager is torn between recruiting entirely new team of workers and sending some existing staff of the company to man these branches. Besides, this prolific human resource manager has decided to fall on CVs and rsums gathered over the years for job interviews to reduce cost and time spent on the process of recruitment. As an HR graduate, answer the following questions. A. Differentiate between a CV and Rsum. B. Mention FOUR features of a rsum. C. Define job interviews. D. Explain THREE reasons why the human resource manager should conduct job interviews. E. Briefly describe FOUR interview 'negatives' that the human resource manager should bear in mind while conducting job interviews to avoid bias. F. Describe FOUR types of questions the human resource manager may ask during the job interview. (4 Marks] (8 Marks] (2 Marks] [6 Marks] 18 Marks] [12 Marks]

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