Question
Torts Report Help! Scenario: Cameron from the IT department asks the following: We developed and have been managing an online professional matching service. The marketing
Torts Report Help!
Scenario:
Cameron from the IT department asks the following: "We developed and have been managing an online professional matching service. The marketing department provided us with photographs and voice files of 10 individuals that we thought were safe for use; however, we have since found out that the individuals did not know that their information was going to be published online and made publicly available. They thought the service was going to be private, in a passwordprotected environment. Since the service went live and the identities were discovered, we have been bombarded with angry phone calls and e-mails from this group. I need to apologize to these people and discuss this further with my boss, but my main question is: Did we violate any laws or has my team exposed the company to possible legal consequences?"
Explain what went wrong in this process and what tort violations may have been committed. You will need to include any possible legal consequences for the actions of Cameron's team. You should also include information about the potential negative effects of this breach of customer data on the company's positive social change initiatives and explain what could be done in the future to prevent this type of situation from occurring again.
Report to Address the Scenario
Introduction: Briefly explain what your report will accomplish.
Explanation of What Went Wrong: Explain what went wrong in this process, including what tort violations may have been committed.
Possible Legal Consequences: Describe any possible legal consequences for the actions of Cameron's team.
Potential Negative Effects on Social Change Initiatives: Illustrate the potential negative effects of this breach of customer data on the company's positive social change initiatives.
Preventative Strategies: Explain what could be done in the future to prevent this type of situation from occurring again.
Conclusion: Briefly explain any conclusions you have made in regard to this scenario.
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