Total Coverage, an insurance brokerage firm, has experienced a 6 percent decline in revenues in consecutive quarters. To lower operating costs, managers reduced the customer service staff from 20 employees to 13. Management also enlisted the remaining employees to help produce a new company vision: to give customers of all budgets a customized package of policies to meet all their insurance needs. What is wrong with this scenario? Multiple Choice Total Coverage's vision is not customer-oriented. Internal stakeholders were not invested in defining the vision. Total Coverage's organizational structures do not align with the vision. Total Coverage's vision is not aspirational