Total Quality Management

Review the following videos and web links to respond to the questions below.

Honda, Toyota, Chrysler Recall(Links to an external site.)

Takata Fights US Call to Expand Air-Bags Recall(Links to an external site.)

Automakers should've Caught Bad Air-Bags(Links to an external site.)

Takata's Chairman Statement

In today's business environment, there is no single definition of quality.Discuss the Takata's airbags currently under recall using one (1) of the definitions of quality.

What could the leaders of Honda, Toyota, and Chrysler could have done differently to minimize the impact of this recall?