TPlus is a fictional Canadian company manufacturing training shoes. TPlus wants

to reduce its production costs and thus increase its profitability. Based on these

business objectives, what should the measurement criteria be between the company

and a supplier of training shoe components (laces, synthetic soles and leather

uppers) located in India? In reference to the text box in this Unit titled Treat the

Business Partner Like You Would Your Customer, think of your organization or an

organization with which you are familiar. Assess this organization's commitment to

treating partners like customers by examining the communication plan for existing

and prospective partners.