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TQM ' s two core principles are eimployee commitment and customer satisfaction financial health and financial stability radical innovation and continuous improvement people orientation and
TQMs two core principles are
eimployee commitment and customer satisfaction
financial health and financial stability
radical innovation and continuous improvement
people orientation and improvement orientation
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Operations Management For MBAs
Authors: Jack R. Meredith, Scott M. Shafer
5th Edition
1118369971, 978-1118369975
