Tracey and Prisha are best friends and both work as school inspectors for the Department of Basic Education. They are entitled to a R500 allowance if they spend a day out in the field at one of the depots, provided they submit a receipt with their claim. They had an arrangement with a local shop owner, who would issue them with a R500 receipt, even though they spent less than that on food and beverages. They also get R25 back for every 1 litre of petrol that they drive out with their own cars which earns them a "profit". They know that nobody in the finance department verifies their claimed kilometres driven and always adds a few extra kilometres without raising suspicion. They continued this practice for three years. Eventually Prisha was promoted and became Tracey's supervisor. When Tracey submitted her claims, Prisha told her that she could not accept her claims, as she knew she was not spending the Q full amount she was claiming and was also driving extra kilometres. Tracey was very upset and argued that Prisha had done exactly the same thing and therefore had to sign her claim form. Tracey felt that, because Prisha's new job made her office-bound and she could not claim extra money every week, she was jealous of her. Prisha still refused to sign Tracey's claims. Conflict Tracey is furious and then threatens to tell Mrs Vermaak (her boss) about what they had been doing if Prisha did not sign her claims. Both of them would then face a disciplinary hearing, and Prisha could be demoted. Prisha does not know what to do! Tracey and Prisha ask a friend of theirs who studies law to help them settle their dispute. Cadence acts as the negotiator between the two friends. Let us assume you are Cadence in this question. Explain the types of conflict that exist