Traditionally, the approach to controlling quality was through inspection of the final product. This approach eventually evolved, over time, to include a more detailed look at where issues occurred in the process of production, inspiring the creation of quality management approaches such as Six Sigma and TQM. Taking the process one step further, business leaders began to incorporate quality into strategic planning. Use the background (above) to answer these prompts: Do you feel that most businesses do a good job of incorporating quality into their strategic plans? Why or why not? What key elements are most often included or excluded? Provide examples to support your thoughts