Tranquility Funeral Home Inc, your client, is an accrual basis taxpayer that sells preneed funeral contracts. Under these contracts the customer pays in advance for goods and services to be provided at the contract beneficiarys death. These payments are refundable at the contract purchasers request, pursuant to state law, any time until the goods and services are furnished. Tranquility, consistent with its financial accounting reporting, includes the payment in income for the year the funeral service is provided. The IRS agent insists that the payments be prepaid income subject to tax in the year of receipt. Your client believes that the amounts involved are customer deposits. Write a letter to Tranquility that contains your advice about how the issue should be resolved. The address is 400 Rock Street, Memphis TN 38152