need information about the troubles I've been having with this team. I'm the head engineer yet I can't get departments to accept new production methods, even when it involves only minor process adjustments. Departments are overly cliquey and don't like accepting anything from those outside the department. Most employees here are hired because they are friends or family of people already inside the department. This creates low tolerance for working crossfunctionally. Given what Will said, this sounds the most likely