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Transportation is a significant policy matter for individuals with physical or mental disabilities. The Americans with Disabilities Act (ADA) of 1990 mandates that these individuals

Transportation is a significant policy matter for individuals with physical or mental disabilities. The Americans with Disabilities Act (ADA) of 1990 mandates that these individuals have the same opportunities for transportation as others, necessitating that most public transportation systems include "paratransit" options (Federal Transit Administration, 2015). These paratransit services are required to comply with numerous ADA regulations and present alternatives that are on par with the standa

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