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Traveling pleasure for a person can be recognized by the mode of travelling. In today's world, the best convenient way to travel from one place

Traveling pleasure for a person can be recognized by the mode of travelling. In today's world, the best convenient way to travel from one place to another is personalize means of transport like cars. And since the cars are used they need service on a regular interval. But nowadays people are quite busy with their work and want to spend time with the family. This makes hectic process to get car repaired and service. People demand for more convenient method to get car fixed. Here comes the business idea to provide a revolutionary solution for this problem. On site service for cars can eliminate this issue for the people. This will make convenient, time saving and money saving. These are some points which valuate this business idea of on-site service for cars.

  1. Convenient- on site service or mobile service man Max it convenient for the people to get their car serviced at their location. By this mean of service, the issue of taking cars physically to workshop is reduces. People feel convenient to get their car repaired at their doorstep.
  2. Cost saving- this business idea of mobile service van can save money for the people. Rather than taking the cars to the workshop of retailer repaired or serviced at the doorstep you no need to take the car physically to the workshop this reduces the cost.
  3. Time saving- by using this service, customer can avoid long queues of booking appointments by the dealerships and service providers. Customer can finish another work while the car is being serviced, we don't need to leave the car at the workshop.
  4. Trust issues- if the client's car is serviced or repaired at their doorstep but this mean people feel more trustworthy. This gives them a mental peace.
  5. Car enthusiast-the people who are fond of their cars, by using this on site service people feel more priority given to their cars And get more satisfied with the service.
  6. Age or health issues-Some elder people Or people with health issues While using this service can get their car repaired or serviced at the two step without leaving their premises. This make them feel safe.

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Every car owner Technical support from all brand car dealers TimeSaving i Convenience MoneySaving Trustworthy Current area of opportunity . Working professionals who commute by their own car 0 Old age peoples who find it _________________________________ difficult to visit car workshop ' ' for repairs . Car Enthusiasts New to online Su l Chain platform ppy issue car parts Working Professionals Old age peoples \fCUSTOMER JOURNEY MAP Example (Switching Mobile P/ans) JUMPING JAMIE Scenario: Jamie needs to switch her current mobile plan. She wants a plan that can save her money without having to sacrice usage limits. 1. Review current plan 2. Dene parameters for new plan \"i wonder if i can pay less. \" \"That offer seems COMPARE 3. Watches commercial onTV 4. Researches companies and offers on consumer reports website 5. Uses current carrier website tool to compare options like a better deal. \" OPPORTUNITIES 0 Compare alternate companys' offers for her 0 Breakdown current plan into $ amounts 0 Customer support via text messaging/chat "Ugh, whyls this so difcult?!" EXPECTATIONS I Clear online information 0 Ability to compare plan breakdowns - Friendly and helpful customer support NEGOTIATE 6. Calls current carrierto tell them she is shopping around 7. Calls competitors to see what they can offer "Over it. i'm switch- ing providers. " SELECT 8. Decides on a new plan and calls customer service to switch service 'Well, i guess that was all worth it. \" INTERNAL OWNERSHIP + METRICS - Customer Support Team: reduce average call time to 2 minutes 0 Web Team: add funtionalitv to allow Jamie to compare plans within our site . Marketing Team: track competing offers to create competitor database NN/g

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