Question
Troubleshooting Scenario:- You are an IT Support Specialist working for a small 30 user office in which all computers are running Windows 10 Professional 64
Troubleshooting Scenario:-
You are an IT Support Specialist working for a small 30 user office in which all computers are running Windows 10 Professional 64 Bit. One of your users comes to you and says that their computer randomly reboots during the day. They note that their computer displays a cryptic message on a blue screen before rebooting. After careful observation you note that the system is experiencing a Stop Error and is displaying the fault code PAGE_FAULT_IN_NONPAGED_AREA 0x00000050. You check your inventory management system and you discover this machine was sent out for repair about a month ago, but the user hasnt reported and malfunctions until now. You note that the RAM, Hard Drive, and DVD-ROM drive were replaced.
- Use the nternet Resources to determine the most probable cause for this Stop Error.
-Explain in detail the steps that you would take to resolve this user's problem. Be sure to mention any troubleshooting utilities you would use.
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started
Advances In Databases And Information Systems 14th East European Conference Adbis 2010 Novi Sad Serbia September 2010 Proceedings Lncs 6295
Authors: Barbara Catania ,Mirjana Ivanovic ,Bernhard Thalheim
2010th Edition
3642155758, 978-3642155758
