True or False 1. Motivation may be defined as managerial forces that determine the direction of a person's behavior in an organization, a person's level of effort, and a person's level of persistence. 2. The Expectancy Theory, developed by Victor H. Vroom, focuses on three parts of the motivation equation. 3. When a manager motivates employees, it generally leads to improved performance by the employees. 4. The more one enjoys their job, or finds it interesting or challenging, the less likely that intrinsic motivation will come into play. 5. Input is anything a person contributes to their organization

highlight the correct answer: A, B, C or D

6. _________ may be defined as psychological forces that determine the direction of a person's behavior in an organization, a person's level of effort, and a person's level of persistence. a. Motivation b. Inspiration c. Leadership d. Management 7. When a leader empowers their subordinates, it ________ the manager's ability to get things done. a. increases b. reduces c. has no effect on d. decreases 8. ____ power stems from subordinates' and coworkers' respect, admiration, and loyalty to and for their leader.

a. Legitimate b. Reward c. Referent d. Coercive 9. Good communication by managers helps their companies gain a competitive advantage as good communication a. increases efficiency in new technologies and skills. b. improves quality of products and services. c. increases responsiveness to customers. d. all of the above 10. Operations Management is the management of any aspect of the production system that transforms ____ into finished ____ . a. inputs; goods and services b. inputs; customers c. outputs; goods and services d. all of the above.

11. watch video and answer a and b A. https://youtu.be/vZdEoBNDrig In Bridges's presentation: a. what are the 3 main points for how to manage a team b. explain why you agree or disagree that these 3 points are effective for managing a team.