True or false.

Performance measurement categories include: flexibility, sustainability and quality.

The "service-profit chain,"(SPC) was first proposed in a 1894Harvard Business Reviewarticle and, is mostly associated with service environments.

Financial measure, such as cost & revenue, often take top priority in for-profit organizations.

McDonald's vision is to be:"the #1 fast food company with the most locations in the United States

The most recent trend in fast food is: