True or False ? Total costs are the sum of fixed and variable costs divided by indirect costs . 16 . True or False ? The " good , " better , " " best " approach is often seen in the flexible pricing policy . 17 . True or False ? A Rand study found that despite the consolidation of hospitals , prices of outpatient care were not significantly higher to employers as a result of consolidation . 18 . True or False ? Variable costs are those that vary with the number of people who use the service divided by the hours of operation of the service . 19 . True or False ? The bronze , silver , and platinum health insurance plans on state and federal health exchanges may be considered an example of price lining