Tutorial Questions Week 7 Multiple Choice Questions: 1. A major disadvantage of the hybrid systems is that they: a. are based on business events rather than financial events b. integrate only the financial and manufacturing areas of a business c. use independent software d. have not been able to provide seamless integration across the entire organisation 2. Which of the following is NOT part of the enterprise value chain? a. Human resources b. Sales and marketing c. Accounting and finance d. Customer relationships 3. ERP systems can: a. assist in the value chain process by reducing costs or improving the quality of performance of the value chain activities performed in the process. b. assist in creating value within the activities that are not part of the value chain. c. assist in creating value in the value chain process by removing non-value-adding activities. d. All of the above. Problem 1 What typical functions of an organisation and the value chain does an ERP system link? Problem 2 Choose a familiar website, such as Amazon, ebookaplace.com, dvdorchard.com and so on. Describe the sales or order to cash process from the customer's perspective as illustrated by that website