Tuttle Corporation is preparing its balanced Scorecard for the past quarter. The balanced Scorecard contains four perspectives: financial, customer, internal business process, and learning and growth. 2. Data table Tuttle Corporation Balanced Scorecard Report For Quarter Ended December 31 Tuttle Corporation has collected key performance indicators (KPIs) to measure progress toward achieving its specific objectives. The following table contains the KPIs and corresponding data that Tuttle Corporation has collected for the past quarter. Goal Perspective: Objective KPI Financial: Goal Actual Achieved? A B B Goal Actual 2,275 2,350 15 20 Customer 26% 28% 1 KPI 2 Hours of employee training provided 3 Number of new core products 4 Gross margin growth percentage Employee turnover rate (# of employees leaving company - # 5 of total employees) 6 Sales revenue growth-core product line Customer satisfaction rating (1 -5, with 1 being most 7 satisfied) 8 Number of units produced per hour 9 Number of repeat customers 8% % 9% $2,350,000 $2,200,000 More info 1.5 1.1 7.4 6.7 100,000 105,000 Through its strategic management planning process, Tuttle Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are listed in the following table. - X Requirement Specific Objective 1. Increase gross margin 2. Improve production efficiency. 3. Improve employee product knowledge. 4. Increase customer retention. 5. Develop new core products. 6. Increase customer satisfaction. 7. Increase sales of core product line. 8. Improve employee job satisfaction. Prepare a balanced Scorecard report for Tuttle Corporation. For each of the specific objectives listed, place that objective under the appropriate perspective heading in the report. Select a KPI from the list of KPIs that would be appropriate to measure progress toward each objective. (There are two specific objectives for each perspective and one KPI for each of the specific objectives.) In the last column in the balanced Scorecard report, select if the associated KPI goal has been achieved. (Enter in the objectives using the numbers provided in the popup. Abbreviation used: # = number.)