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Two financial advisers are available for customers who wish to consult. Customers phone in to discuss their portfolio according to a Poisson Process with rate

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Two financial advisers are available for customers who wish to consult. Customers phone in to discuss their portfolio according to a Poisson Process with rate 2. If the phone lines are busy, then the customers with phone in at a later time. The financial advisors' service times are exponentially distributed with a service rate of u. a. If both financial advisors are free, what is the expected time that both financial advisors will be busy? b. If both financial advisors are busy, what is the expected time that both financial advisors will be free? Two financial advisers are available for customers who wish to consult. Customers phone in to discuss their portfolio according to a Poisson Process with rate 2. If the phone lines are busy, then the customers with phone in at a later time. The financial advisors' service times are exponentially distributed with a service rate of u. a. If both financial advisors are free, what is the expected time that both financial advisors will be busy? b. If both financial advisors are busy, what is the expected time that both financial advisors will be free

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