UIZ - CHAPTER 5 1. __________ reflect(s) the code of moral principles that sets standards as to what is \"good\" versus \"bad\" or \"right\" versus \"wrong\" in people's conduct, and thereby guides their moral choices and behavior. A. Group norms B. Legal behavior C. Ethics D. Civil law E. Humanistic behavior 2. Which statement accurately describes the relationship between law and ethics? A. Even though an action is legal, it may not be ethical. B. An action that is not illegal is without question an ethical action. C. Living up to the \"letter of the law\" is a sufficient guarantee that a person's actions are truly ethical. D. A and C. E. B and C. 3. Most ethical problems in the workplace arise when people are asked to do or are about to do something that __________. A. is illegal B. goes against work group standards C. violates their personal beliefs D. violates the organization's policies E. violates social norms 3. The underlying beliefs and attitudes that help determine behavior are referred to as __________. A. values B. ethics C. morals D. personal standards E. social norms 4. The utilitarian view of ethical behavior is that which __________. A. provides the greatest good for the greatest number of people B. respects and protects the individual's fundamental rights C. ensures that people are treated impartially and fairly D. advances the pursuit of long-term self-interests E. ensures the resolution of personal moral dilemmas 5. Using results-oriented performance criteria to judge what is best for most people in a business organization is an application of which view of ethical behavior? A. The utilitarian view B. The individualism view C. The collectivism view D. The moral-rights view E. The justice view 6. The individualism view of ethical behavior is that which __________. A. B. C. D. E. provides the greatest good for the greatest number of people respects and protects the individual's fundamental rights ensures that people are treated impartially and fairly advances long-term self-interests ensures the resolution of personal moral dilemmas 7. The main emphasis of the individualism view of ethical behavior is __________. A. assessing the implications of a decision in terms of its long-term personal consequences B. promoting honesty and integrity C. ensuring that people's rights are protected and respected D. evaluating a decision on the basis of its impartiality and fairness E. ensuring that the greatest number of people benefit to the greatest extent possible 8. The main emphasis of the moral-rights view of ethical behavior is __________. A. assessing the implications of a decision in terms of its long-term personal consequences B. promoting honesty and integrity C. ensuring that people's rights are protected and respected D. evaluating a decision on the basis of its impartiality and fairness E. ensuring that the greatest number of people benefit to the greatest extent possible 9. Suppose that a professor's main concern in grading term papers is to evaluate all papers and assign grades fairly and objectively in light of the requirements and grading scale contained in the course syllabus. From an ethics perspective, this is an example of the professor adopting which of the following views? A. The utilitarian view B. The individualism view C. The collectivism view D. The moral-rights view E. The justice view 10. In contemporary organizations, the __________ concerns the protection of employees with respect to their rights to privacy, due process, free speech, free consent, health and safety, and freedom of conscience. A. utilitarian view B. individualism view C. collectivism view D. moral-rights view E. justice view 11. The individualism view is supposed to promote __________ but in business practice it may result in __________. A. personal enrichment organizational enrichment B. honesty and integrity pushing the law to its outer limits C. narcissism procedural justice D. running roughshod over other people to achieve personal objectives honesty and integrity E. pushing the law to its outer limits interactional justice 12. The degree to which policies and rules are fairly administered to all individuals in an organization is known as __________. A. distributive justice B. moral justice C. ethical management D. procedural justice E. equitable policy 13. Which of the following rationalizations for unethical behavior displays the mistaken belief that the organization's best interests stand above all others? A. It's not really illegal. B. It's in everyone's best interests. C. No one will ever know about it. D. The organization will protect me. E. Everybody does it. 14. Someone who exposes the misdeeds of others in an organization in an attempt to preserve ethical standards and protect against further wasteful, harmful, or illegal acts is called __________. A. a retaliator B. a whistleblower C. an ethics steward D. an ethics evaluator E. an ethics sheriff 15. Ethics training refers to __________. A. structured programs to help participants understand the ethical aspects of decision making, and how to incorporate ethical standards into their daily behaviors B. teaching corporate outlines for formal corporate codes of ethics C. training on the laws under which \"white collar\" criminals are prosecuted D. learning about corporate guidelines for supplier conduct E. exposure to governmental regulations for defense contractors in the United States 16. __________ refers to an organization's obligation to act in ways that serve its own interests as well as the interests of society at large. A. B. C. D. E. A code of ethics A moral code A formal policy statement Public accountability Corporate social responsibility 17. The persons, groups, and other organizations directly affected by the behavior of an organization and holding a stake in its performance are referred to as __________. A. governing boards B. stakeholders C. trustees D. role senders E. regulators 18. Major organizational stakeholders include all of the following except employees and contractors who work for the organization. business partners. general economic conditions and political trends. stockholders, investors, and creditors with claims on assets and profits of the organization. E. local, state, and national governmental agencies that enforce laws and regulations. A. B. C. D. 19. __________ is the social responsibility view holding that management's only responsibility in running a business is to maximize profits. A. The stockholder model B. The free market model C. The corporate view D. The classical view E. The socioeconomic view 20. __________ is the social responsibility view that maintains the organization must be concerned with the broader social welfare and not just with corporate profits. A. B. C. D. E. 20. Arguments for corporations engaging in socially responsible behavior include all of the following except A. B. C. D. E. 21. The stockholder model The free market model The stakeholder view The classical view The socioeconomic view social responsibility decreases the need for restrictive government regulation. businesses have the resources and obligation to act in socially responsible ways. socially responsible behavior improves the public image of business. pursuing socially responsible goals may dilute the purpose of the business. long-run profits for the business may improve or even be dependent on its degree of social responsibility. A social responsibility audit is __________. A. a systematic assessment and reporting of an organization's accomplishments in various areas of corporate social responsibility B. a public opinion survey regarding the social impact of a corporation's actions C. an internal accounting audit requested by shareholders D. a systematic assessment of the corporation's impact on its employees' social lives E. a survey of employees regarding their social preferences 22. The text identifies several criteria for evaluating socially responsible corporate behavior. A firm is meeting its __________ when it earns a profit through provision of goods and services desired by customers. A. economic responsibility B. legal responsibility C. ethical responsibility D. discretionary responsibility E. stakeholder responsibility 23. An organization is meeting its economic responsibility when it __________. A. is in compliance with the law and requirements of various external regulations B. voluntarily moves beyond basic economic, legal, and ethical expectations to provide leadership in advancing social well-being C. earns a profit through the provision of goods and services desired by customers D. voluntarily conforms to legal expectations and broader values and moral expectations of society E. anticipates socially responsible behavior 24. The text identifies several criteria for evaluating socially responsible corporate behavior. A firm is meeting its __________ when it operates within the law and according to the requirements of various external regulations. A. B. C. D. E. 25. The text identifies several criteria for evaluating socially responsible corporate behavior. A firm is meeting its __________when it voluntarily conforms to legal as well as broader values and moral expectations of society. A. B. C. D. E. 26. economic responsibility legal responsibility ethical responsibility discretionary responsibility stakeholder responsibility economic responsibility legal responsibility ethical responsibility discretionary responsibility stakeholder responsibility An organization is meeting its ethical responsibility when it __________. A. is in compliance with the law and requirements of various external regulations B. voluntarily moves beyond basic economic, legal, and ethical expectations to provide leadership in advancing social well-being C. earns a profit through provision of goods and services desired by customers D. voluntarily conforms to legal expectations as well as broader values and moral expectations of society E. anticipates socially responsible behavior 27. The text identifies several criteria for evaluating socially responsible corporate behavior. A firm is meeting its __________when it voluntarily moves beyond basic economic, legal, and ethical expectations to provide leadership in advancing social well-being. A. economic responsibility B. legal responsibility C. ethical responsibility D. discretionary responsibility E. stakeholder responsibility 28. The obstructionist strategy involves a corporate social responsibility commitment that __________. A. reflects mainly economic priorities B. seeks to protect the organization by doing the minimum legally required to satisfy expectations C. is congruent with society's prevailing norms, values, and expectations D. takes preventive action to avoid adverse social impact E. is inconsistent with prevailing societal norms 29. An organization that is pursuing a(n) __________ social responsibility strategy would likely do the minimum ethically required to satisfy economic, legal, and ethical criteria. A. B. C. D. E. 30. obstructionist defensive accommodative proactive ethical An organization that is following a(n) __________ social responsibility strategy would both take preventive action to avoid adverse social impacts from company activities and take a leadership role in identifying and responding to emerging social issues. A. B. C. D. E. obstructionist defensive accommodative proactive ethical