Undercover Boss AU- S1E1 -Domino's Pizza

https://www.youtube.com/watch?v=JaSYzeCcVcM

Directions: View the "Undercover Boss" episode (link found above) and answer the following questions. Responses should be well written.

1.a) Reflect on the definition of competitive advantage and the sources of competitive advantage.What competitive advantage have you identified for this company? Explain.

b) Which factor would you say the company should strengthen/improve so it can be considered a competitive advantage? Explain.

2. Reflect on the definition ofenvironmental scanning.What externalenvironmental factors should this company pay close attention to? Explain.

3. Reflect on the definition of corporate social responsibility (CSR), and the dimensions of CSR.How can this company show that it is socially responsible? Explain.