Undergraduate Course Syllabus OL 324: Managing Quality Center: Online Course Prerequisites OL 125 or BUS 210 Course Description Students study total quality management (TOM), which is crucial to efficient resource allocation and effective human resource management. Major factors affecting quality and strategies for effective total quality management are covered through the use of contemporary texts, reading, cases, exercises and simulations. International considerations also are studied. Team intensive course. Course Outcomes Understand the importance of focusing on quality in developing an organizational culture and processes Determine how a quality approach is important in the strategic planning aspects of an organization Recognize the importance of managing quality to improve performance and a competitive advantage in an organization Learn a variety of critical tools and techniques to implement quality improvements in an organization Discuss the key ways to improve and change an organization and its behavior in implementing quality initiativesAt the start of this course. it is important to familiarize yourself with your classmates. the learning outcomes of our course, and our course environment. This will help you build a plan and support system to successfully complete your assignments. For this discussion, review the course syllabus and our course outcomes and then create a post that addresses the following topics: 1. Provide a short introduction of yourself to your peers and instructor. What personal or professional experiences have you encountered that are related to the general topics of this course? 2. After reviewing the course outcomes, what do these outcomes mean to you? How are these outcomes relevant to your own personalfprofessional experiences and interests? 3. After reviewing the course syllabus and the assignment guidelines for your Module One activities, what resources will you need in order to be successful in this course? How can your instructor and fellow classmates help you reach the outcomes of the course