Understanding COVID-19s Impact on Ecommerce and Online Shopping Behavior

The digital economy boomed during the COVID-19 crisis. As people embraced social distancing, they turned to online shopping more than ever before. 67% of consumers report they shop differently now due to COVID-19. Retailers stepped up to the challenge, not just by supporting more online sales, but by embracing emerging technologies that created connections with shoppers or made their customer experience more convenient. Businesses had started to conduct their operations on the online platform. E-business has made shopping easy for people in general. They dont need to go anywhere physically, they can shop from home and get great deals too. Source: https://www.bigcommerce.com/blog/covid-19-ecommerce/

QUESTION 1 E-business is the way of performing activities online through the internet, intranet, extranet, and web. Discuss any five key characteristics of an e-business.

QUESTION 2 Discuss in detail the differences between traditional business and an e-business.

QUESTION 3 Ecommerce or electronic commerce is the trading of goods and services on the internet. All aspects of e-commerce businesses face hurdles and difficulties. Discuss any five challenges facing e-commerce.

QUESTION 4 An e-commerce business model is how your e-commerce business is structured conceptually in order to reach customers and drive sales. Critically analyze any five common e-commerce business models. Based on the analysis, state the popular business model used by most organizations.