Unit 1 and Unit 2

Answer the following two review questions based on the first two chapters of the required text book, "Management Information Systems: Managing the Digital Firm (16th ed.)" by Kenneth C. Laudon and Jane P. Laudon. Q1. How are information systems transforming business, and why are they so essential for running and managing a business today?

How are information systems transforming business, and why are they so essential for running and managing a business today?

Describe how information systems have changed the way businesses operate and their products and services.

Identify three major new information system trends.

Describe the characteristics of a digital firm.

Describe the challenges and opportunities of globalization in a flattened world.

List and describe six reasons why information systems are so important for business today.

Q2. How do systems serve the different management groups in a business, and how do systems that link the enterprise improve organizational performance?

Describe the characteristics of transaction processing systems (TPS) and the roles they play in a business.

Describe the characteristics of management information systems (MIS) and explain how MIS differ from TPS and from DSS.

Describe the characteristics of decision- support systems (DSS) and how they benefit businesses.

Describe the characteristics of executive support systems (ESS) and explain how these systems differ from DSS.

Explain how enterprise applications improve organizational performance.

Define enterprise systems, supply chain management systems, customer relation- ship management systems, and knowledge management systems and describe their business benefits.

Explain how intranets and extranets help firms integrate information and business processes.