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United Corporation Hiring Policy United Corporation is a large manufacturing company that produces consumer electronics. The company's HR department is responsible for managing the workforce
United Corporation Hiring Policy United Corporation is a large manufacturing company that produces consumer electronics. The company's HR department is responsible for managing the workforce and ensuring that employees are in the right roles. John was recently hired by United Corporation as a customer service representative. However, after a few weeks on the job, it became clear that he was struggling to meet the job's requirements. John had a difficult time handling customer complaints, and often became overwhelmed when dealing with difficult customers. Upon further investigation, it was discovered that John's strengths lay in data analysis and problem-solving. He had previously worked in an analytical role at another company and had excelled in that position. Required: Complete the following, drawing insights from the caselet provided. Please note that you are free to make assumptions regarding roles, management, leadership, and procedures, unless specified otherwise. Assume the role of human resource manager. You are considering creating a new position for John, aligned to his data analysis skills. Design a job analysis for the data analyst position for John. Your job design should review both the job description and the job specification. Assumptions can be used where necessary. Illustrate the value of HR planning to United Corporation company
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