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United Parcel Services (UPS) has a well-defined division of labour, lines of authority and responsibility, written policies, and records. The company operates based on strict
United Parcel Services (UPS) has a well-defined division of labour, lines of authority and responsibility, written policies, and records. The company operates based on strict rules and regulations, and technical qualification is the criterion used for hiring and promotions. These characteristics are consistent with a. scientific management b. administrative principles c. human resource perspective d. systems thinking e. bureaucratic organizations
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