USA Airlines uses the following performance measures. Classify each of the performance measures below Into the most likely balanced Scorecard perspective relates to. Select your answers using customer), P (Internal process), /(Innovation and growth), or F(financial). 1. Percentage of ground crew trained 2. Lost baggage claims 3. Number of calls to customer service 4. Revenue per seat 5. Flight attendant training sessions attended 8. Gallons of fuel used 7. Percentage of late flights 8. Cost of leasing airplanes 9. Employee satisfaction survey ratings 10. Percentage of waste recycled 11. Number of reports of mishandled or lost baggage 12. Operating cash flow 13. Employee diversity training sessions completed 14. Accidents or safety incidents per mile flown F