Use a paragraph to explain Southern Glazer's responsibilities to their workers who are displaced by automation and robots. If you believe they do not have a responsibility in this situation, state that and say why.

Case Study 4-1 Automation at Southern Glazer's Wine and Splrlts LLC Southern Glazer's Wine and Spirits LLC is the largest alcoholic-beverage distributor in the United States. Its 1.3 million-squarc-foot facility is the biggest liquor distnbuon warehouse in the world. Would you believe that it is located in Lakeland in north central Floridaa metropolitan area that has been designated as the third most vulnerable to automation in the country? Southern Glazier was enticed to set up in Lakeland because of incentives (:Ffe red by the state: cheap land in the area= three interstates relatively nearby, and moderately low wages. Prior to the Lakeland facility, it had ve warehouses in Florida which it consolidated into the current mega facility. Mueh of the work in the facility is highly automated. Technologies include beverage distribution software to support 4part order wave and automated order routing, pallet and case conveyor systems, voice-directed picking, velevel pick robotic modules, and a Human Machine Interface master control station. The highly automated system makes it possible to process 12,000 cases an hour, which represents a 22% increase over the number of cases processed before the integrated automation system was introduced, Southern Glazer's workiorce includes 363 warehouse workers and 392 delivery drivers. Many jobs require only a high school education. As is the case in automated warehouses around the globe, humans do the knowledge work or physical tasks that robots can't do. Those physical tasks typically require a combination of speed, delicacy, and visual acuity such as when operating machinery in tight spaces. Evert though Southern Clazer laid off 20% of their total workforce when transitioning to the large lakeland warehouse, it eventually rehired most of these workers as automation fueled the companys growth. However. thej obs changed because of automation, according to Ron Flanary, the Senior Vice President of Southern Glazer's National Operations. Employees now have to use their brains to manage the flow of goods through the system and to adapt the system to fluctuations in consumer demand. For example, many customers who have limited storage space expect daily deliveries. One warehouse job that many lowskilled workers still are performing is at the nal \"pick\" station where single bottles are transfeer from bins to shipping containers. Thisjob is accomplished by humans but assisted by machines. Ironically, the only thing that keeps the humans from being replaced b} machines is their manual dexterityand not their minds. However, Mr. Flanary opined that \"there will he a time when we have a 'liglits out' warehouse, and cases will come in off trucks and nobody sees them again until thefre ready to be shipped to the customer. The technology is there. It's just not quite cost-effective yet." Discussion GHBSHOHS 1. What do you think will happen to the low-skilled warehouse workers when the technology becomes more cost effective? What responsibility, it any, do you think that Southern Glaser managers have toward its workers who are displaced by automation and robots? Please explain. 2. What are the advantages and disadvantages of using highly automated systems like those used in Southern Glazer's warehouses? 3. How do you think the workers would react to having robots as "wourkers'? If you think they might resist the robots, describe how you think they would do so. 4. What do you think the humans actually do in the warcheruses that the robots cannot do? Besidcs the example in this case of the \"nal pick,\" what are the 363 warehouse workers doing? Why don't robots do that work in a cost-effective manner today