Use cells B2 and B3 to calculate Lambda and Mu. (Example: =7/45 ) 21. Plug in these numbers into your spreadsheet: Arrival rate: 0.065 calls per minute Service rate: 0.085 calls per minute In a single-server model what is the time in line (Minutes)? 22. Plug in these numbers into your spreadsheet: Arrival rate: 4.5 calls per minute Service rate: 6.7 calls per minute In a single-server model what is the time in line (Minutes)? 23. Plug in these numbers into your spreadsheet: Arrival rate: 0.083 calls per minute Service rate: 0.206 calls per minute In a single-server model what % of time is the server busy? 24. Plug in these numbers into your spreadsheet: Arrival rate: 2.4 calls per minute Service rate: 2.5 calls per minute In a single-server model what is the time in the system (Minutes)? 25. Plug in these numbers into your spreadsheet: Arrival rate: 0.349 calls per minute Service rate: 0.411 calls per minute In a single-server model what is the average number of customers in the line? 26. Plug in these numbers into your spreadsheet: Arrival rate: 0.45 calls per minute Service rate: 0.98 calls per minute In a single-server model what is the average number of customers in the system? 27. Plug in these numbers into your spreadsheet: Arrival rate: 5.2 calls per minute Service rate: 6.05 calls per minute In a single-server model what is the average number of customers in the line? 28. Plug in these numbers into your spreadsheet: Arrival rate: 1.2 calls per minute Service rate: 2.1 calls per minute In a single-server model what is the probability of 3 customers in the system? 29. Plug in these numbers into your spreadsheet: Arrival rate: 0.155 calls per minute Service rate: 0.211 calls per minute In a single-server model what s the probability of 0 customers in the system? 30. Plug in these numbers into your spreadsheet: Arrival rate: 4.0 calls per minute Service rate: 4.4 calls per minute In a single-server model what is the average number of customers in the system