Use of Simulated Business Site: The assessment tasks provided below uses a simulated business website named Career Training. You access the website, you need to log in by using the below-provided link: http://careertraining.vetadvisorygroup.com/ Login details to access the Career Training website are as follows: Username: CareertrainingRTO Password: Career123 Career Training Outline Career Training is acknowledged as an industry training leader delivering nationally recognised and specialised courses. Career Training is a private Registered Training Organisation (RTO) based in Geraldton, Western Australia, with satellite offices in Broome, Derby and Perth. Registered Training Organisations (RTOs) are those training providers registered by ASQA (or, in some cases, a state regulator) to deliver vocational education and training (VET) services. RTOs are recognised as providers of quality-assured and nationally recognised training and qualifications. Only RTOs can: Deliver nationally recognised courses and accredited Australian Qualifications Framework (AQF) VET qualifications, Apply for Australian, state and territory funding to deliver vocational education and training. RTOs can offer qualifications at the following levels: Certificates I, II, Ill and IV Diploma . Advanced Diploma Graduate Certificate Graduate Diploma. Issues: Career training is looking to open new branches in Melbourne, Sydney and Perth and the HR department are hiring staff from diverse backgrounds for these new branches. Due to the diverse background people, Career training is facing different problems which are reducing the productivity of the business. The different problems faced by Career training are: Conflict of interest Language barrier Cultural disbelief Bullying Discrimination Career training has identified that the common reason behind these issues arising is that the employees are not reading the organisational policies and procedures. Some employees feel superior to others due to the language and position assigned to them. Career training have the policies and procedures which are given to all employees on their induction. The policies and procedures include ures include all the relevant policies, which helps in eliminating these kinds of issues in the workplace. Career training is also aware that they have to do critical thinking to come up with the solutions which can be used to eliminate and deal with the issues arising in the workplace. The common methods to do critical thinking which Career training is going to implement are: Brainstorming Mind mapping Role-play scenarios Mood boards Career training is aware that critical acri t critical thinking has several benefits which will help the organisation in he long run. Some of the benefits of critical thinking are: Helps in better decision making Improves relationship betwee ship between employees and clients Promotes a sense of responsibility Critical thinking also leads to drawbacks which Career training has identified and are listed below: Time-consuming process . Lead to conflict Reduces impulsivity of doing something Career training is also aware of the barriers to critical thinking, which are: Lack of resources Fear of being failed Support from management Based upon all these factors, Career training has developed the decision-making process which is used to make critical decisions. The decision-making process of Career training is given below in diagram form EI 988 288 An naw When? The above diagram is for you to utlise and reflext upon in the assessment tasks only. You may want to cover an improved version at some point in your assessment. Go through the scenario, business case study document and research on the internet to complete the following activities. Refer to the simulated business site to access all related materials you may need in these assessments, including but not limited to policies and procedures, recruitment information, staff performance appraisals etc. Task 5c YOUR TASK: Feedback Template and Register: You will design a feedback template to be used in obtaining feedback from participants in the solution program as outlined in 5b) This template needs to be specific to the program that you designed to be delivered and NOT generic. You will also outline a feedback registry process and how you will utilise the feedback records to refine or improve the program as needed. *This is to be included at the bottom of your feedback template*