Use the article - The Perils and Pitfalls of Leading Change: A Young Manager's Turnaround Journey to answer below question -

Following the transition with Sarah Carvalho, it became evident that Oliveira should take charge of implementing changes in the store. What specific changes should he introduce, and how can he go about doing so effectively?

I will need in-text citations, and please also use any of the below articles to relate to the answers. Ne total 4 in-text citations to answer this question. Please help. https://hbr.org/2006/09/the-decision-to-trust https://hbr.org/2017/01/the-neuroscience-of-trust https://hbr.org/2014/03/who-can-you-trust https://hbr.org/2010/11/people-often-trust-eloquence-m