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use these important steps in analysing the done service delivery industry using the Porter,s the five forces framework with examples from the Zipline case study

use these important steps in analysing the done service delivery industry using the Porter,s the five forces framework with examples from the Zipline case study by Tarun Khanna and George Gonzalez

answer this question: what are the Firm-specific capabilities that account for Ziplines competitive advantage?

above 800 words

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